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FAQ

Q: Are you a trading company or a factory ? 

A: We are a glass ware manufacturer with borosilicate glass bottle as main product.


Q: What is your delivery time?

A: If stock enough, 5-10 work days. 

For customized items, normally 25-30 work days for ref.


Q: Do you provide samples ?

A: Yes. Sample charge depends on exact item.


Q: What is your terms of payment ?

A: Payment<=1800USD, 100% full payment. Payment>=1800USD, 30% deposit in advance ,the balanced before shippment.


Q: Is the material BPA free?

A: Yes, all are made of eco-friendly materials. 


Q: How can you ensure the purchase safety ?

A: We have official contract and terms to ensure the safety ,also support the paypal, 

and Alibaba trade assurance. No worries.


Q: Can I customize package? 

A: Yes. Any recommendation needed please feel free to advise.


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